Contact Us
Thank you for visiting CustomizedGiftShop. We’re always happy to help with questions about your order, personalization, shipping, or product details., our support team will get back to you as soon as possible.
Customer Support Email: support@customizedgiftshop.com
Response Time: Within 24 business hours
Support Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)
Business Mailing Address
1021 E Lincolnway, #8319
Cheyenne, WY 82001
United States
Please note: This is our business mailing address only. Returns should not be sent to this address unless approved by our support team.
If your message is about an existing order, please include your order number and the email used at checkout so we can assist you faster.
We know personalized gifts are meaningful, and we're committed to making your experience smooth and supportive from order to delivery.
Frequently Asked Questions
- For shipping times, please see our Shipping Policy.
- For returns, replacements, or damaged items, please see our Refund Policy.